How do I make a purchase on Richworth?

You can make purchases using the following ways:

Credit Card (Visa/ Amex/ Master Card)

Debit Card (All leading bank debit cards)

Netbanking (Neft/RTGS from All leading banks)

How do I cancel an order that I have placed?

Orders can be cancelled within 2 days from the date of placing order and refund for the same will be made in 7 to 10 workings days from the order cancellation date. However if garments are ordered with logo embroidery or printing then the order cannot be cancelled.

If I have cancelled my order how fast will I get my refund?

Refund for orders cancelled within the stipulated time, will be made in 7 to 10 workings days from the order cancellation date.

How do I check the current status of my order?

To check the status of your pending orders, click on the My Account link. This will take you to your My Account page, where you can click on the My Orderslink to view the status of all orders.

What is the expected time of delivery?

Orders will be dispatched within 7 to 10 working days if logo embroidery or printing is not required and 10 to 14 working days if logo embroidery or printing is required on the garments from the order date.